Director of Client Services
Shelley Valdez brings to the ETC team 25 years of experience in sales, public relations and marketing in the healthcare sector. With degrees in Communication and Biology from Pittsburg State University, Shelley has extensive writing experience to include marketing materials, technical and regulatory compliance pieces. Most recent venture in government contract compliance is the experience that supports her work for ETC Companies. Shelley places high value on customer service, attention to detail and project coordination. Working with Brokers and their Employer clients to implement ETC Companies’ myriad of compliance services fuels Shelley’s passion to educate. Holding true to strengthen companies’ knowledge base on how to understand compliance and embrace the guidelines.