Eligibility Tracking Calculators

Opening Hours : Monday to Friday - 8am to 5pm
  Phone : (210) 323-7846

Rhonny Rowden

Director of Accounting

Rhonny joined ETC in 2014 as our marketing and bookkeeping lead. She has evolved into our Director of Accounting running 5 companies Accounting software. She is instrumental in the development of efficient, organized, and accurate systems to make the process seamless for our clients. Beyond crunching numbers Rhonny is instrumental in the creative element of our electronic campaigns and marketing pieces. She is also lead to the ETC Client Relationship tool. Rhonny is a graduate of University of North Texas with a degree in Kinesiology and minor in dance.

Alicia J. Haff, JD.

Alicia has oversight of ACA compliance interpretations and manages the ETC Web-Based system to ensure ACA compliance and that the evolutions of ACA rules/regulations are implemented within ETC.

Heather Garcia

Heather has day to day oversight on business operations within the suite of companies inside the ETC Companies. Heather has been in Outsourcing business since 1996 when her career started with Automatic Data Processing Inc., (ADP).

Jeff McMillan

Jeff joined SJ&C Printing, a company within ETC, as the Director of Operations in July 2019. He started his career in sales working for Toshiba as a sales representative and sales manager.

Shelley P. Valdez

Shelley Valdez brings to the ETC team 25 years of experience in sales, public relations and marketing in the healthcare sector. With degrees in Communication and Biology from Pittsburg State University,