Eligibility Tracking Calculators

Opening Hours : Monday to Friday - 8am to 5pm
  Phone : (210) 323-7846

Kendra Stegemann

Director of Information Technology

Kendra has used her 25+ years of experience in management of IT departments to grow and evolve the ETC platforms. Her expertise as a Database Administrator has been paramount in taking ETC’s proprietary system to new levels. Kendra has certified numerous organizations for HIPAA/HITECH compliance and brought levels of security to our internal operational platforms. She strengthens the ETC operational team by ensuring the stable operation and performance of all computer systems and networks continually optimizes our network and system performance. Kendra and her team are responsible for AIR XML oversight and IRS filings. Kendra is alumni of the University of Houston.


Alicia J. Haff, JD.

Alicia has oversight of ACA compliance interpretations and manages the ETC Web-Based system to ensure ACA compliance and that the evolutions of ACA rules/regulations are implemented within ETC.

Shelley P. Valdez

Shelley Valdez brings to the ETC team 25 years of experience in sales, public relations and marketing in the healthcare sector. With degrees in Communication and Biology from Pittsburg State University,

Kelly Teel

Kelly Teel brings her benefits experience to the ETC Companies. Kelly has been with ETC for four years and serves as the School Senior client Liaison.

Rhonny Rowden

Rhonny joined ETC in 2014 as our marketing and bookkeeping lead. She has evolved into our Director of Accounting running 5 companies Accounting software. She is instrumental in the development of efficient, organized, and accurate systems to make the process seamless for our clients.