Eligibility Tracking Calculators

Opening Hours : Monday to Friday - 8am to 5pm
  Phone : (210) 323-7846

Heather Garcia

Founder

Heather has day to day oversight on business operations within the suite of companies inside the ETC Companies. Heather has been in Outsourcing business since 1996 when her career started with Automatic Data Processing Inc., (ADP). Heather obtained her Bachelor of Business Administration from Texas A&M University Kingsville in 1995. Heather began her professional career by working with clients to evaluate the best source of handling payroll and tax risks and has evolved into a career of Business efficiency. In 1996 she began working with companies to implement complete outsourcing solutions to include payroll, workers’ compensation, and health and welfare insurances. Business efficiency is crucial to the success of any enterprise and Heather understands most aspects. She is a licensed General Lines Agent in the state of Texas and achieved her Certified Health Care Specialist designation in 2013. Heather travels the country speaking on both the Affordable Care Act as well as other best practice areas in the employment lifecycle.

Elizabeth Raggio, JD.

Elizabeth joined the ETC Companies in August of 2016 and has spent an inordinate amount of time analyzing and education clients on the political aspects of ACA.

Alicia J. Haff, JD.

Alicia has oversight of ACA compliance interpretations and manages the ETC Web-Based system to ensure ACA compliance and that the evolutions of ACA rules/regulations are implemented within ETC.

Jennifer Rodriguez

Jennifer coordinates all aspects of ETC’s operations to ensure our Clients are serviced as requested and expected. Jennifer is involved in all aspects of the ETC Companies – from implementation of new services to ensuring the ETC Companies stays compliant with its own employer obligations.

Shelley P. Valdez

Shelley Valdez brings to the ETC team 25 years of experience in sales, public relations and marketing in the healthcare sector. With degrees in Communication and Biology from Pittsburg State University,