Eligibility Tracking Calculators

Opening Hours : Monday to Friday - 8am to 5pm
  Phone : (210) 323-7846


ETC Employee Highlight: Kelly Gunaji

Kelly Gunaji joined the ETC team in 2019 bringing ten plus years of legal and administrative experience to the Compliance Team as a paralegal.  Capitalizing on her experience and strengths, she currently administers ETC’s ERISA Wrap and Section 125 Plan Document deliverable service offerings.  In addition, Kelly fulfills the critical role of triaging client compliance needs, assisting brokers and employers with obtaining resources, answers to questions and assistance with compliance issues, on a daily basis.

ETC Employee Highlight: Misty Richardson

I started working part-time with ETC 5½ years ago, when ACA was still brand new, but quickly decided that I really liked this job and the folks I worked for. I currently work with Texas school districts as a Senior Client Liaison Associate, processing payroll and providing clients with the data which will populate their 1095 forms. I am certified as a General Lines Agent in the state of Texas.

Previously I worked as an IT Service Desk agent where I assisted end users with software and hardware issues, helped maintain the Data Center servers, and trained as a security officer on the AS/400 system.

Outside of work, I love to spend time with my family, swim, and read. I have three dogs, one cat, and one husband.

ETC Employee Highlight: Darlene Deardurff

I started with ETC in September 2018 as a consultant, but soon became a permanent employee. I support the administrative side of the house. I develop portions of the internal database to help assist the team in processing and retrieving of data; reporting; and automating processes in client files. This saves time, allowing the team to focus on other projects and the betterment of client support. I code in VBA in the database as well as Excel and can also code VBA in the back of Word. It makes me happy to hear that these processes help make the team’s jobs easier.

My background comprises of 30+ years in Information Technology including software development and management. I have been a consultant for about half of that time and an employee the other half. I have worked in retail, aerospace, government, and manufacturing. Companies include: G.E., Intel, McDonnell Douglas (now Boeing), CSK Auto (now Checker Auto Parts), City of Peoria and Avnet.

Outside of work, I assist others in Life Coaching, gained from my training from Anthony Robbins Mastery University and Life Coaching program. Additionally, I love photography and art. I do a bit of handy work around the house, helping my mom become more self-sufficient. I am an avid animal lover.

ETC Employee Highlight: Katie Roe

I started with ETC in May of 2016, running the envelope stuffing machines as a temp. I have come quite a way since then. When I became a full-time employee, I was an IT Administrative Assistant, and I am now a Senior Data Analyst in the Data Processing department. I process client data, review client files, and troubleshoot processing errors when they arise.

Before I joined the ETC family, I spent the majority of my time volunteering at my oldest son’s school and helping his soccer team as much as possible.
When I am not at work, I enjoy spending time with my 2 sons and husband. Our favorite activity is going to local parks and walking the trails. When not out exploring, you can find us barbecuing and playing in the pool!

ETC Employee Highlight: Kelly Teel

I started with ETC four years ago in February 2016, the throng of print season. I have always worked with the Texas Schools and love to chat with all of my admins. Since coming to ETC I have logged 30+ new schools. I have my General Lines License and I am a Notary Public.

Previously I worked at Financial Benefit Services as a CSR, again servicing several of the Texas Schools. I still maintain a great relationship with FBS as a lot of their clients are ETCs clients.

Outside of work I have four grown boys that still play ice hockey and I try to go to every game as I LOVE to watch them play. The apple of my eye is my granddaughter that keeps me busy with dollies, tea parties and swinging.

ETC Employee Highlight: Lisa Davis

I have had many roles in the last 5 years with ETC: Texas Schools Sales and Support; Business Sales; Operations and finally Account Executive. I currently help our ACA clients with all aspects of the reporting process, working with both Reporting Only and Full Tracking clients. I am certified as a General Lines Agent and work with brokers around the state.

Previously I worked as a Pricing Analyst and Workflow Coordinator at Texas Medicaid & Health Partnership (Accenture). In these roles, I helped authenticate the costs per service for Medicaid providers, working with the Texas Department of Medicaid and following stringent State and Federal guidelines.

Outside of work I love to be on Lake Travis, swimming or sailing with friends and family, or hiking the many, many trails in the Austin area. I also volunteer with the Special Needs kids at my church and am part of a social country western dance group.

One of my greatest passions, however, is writing. I have written several short stories, but 2 years ago I started www.getmorehappy.com with a friend. I contribute weekly blogs and vlogs on spreading kindness. As a matter of fact, I recently co-authored an e-book called “76 Ways to Get More Happy”, which is available on Amazon Kindle.

ETC Employee Highlight: April McGuffie

I joined the ETC family right before the start of our print season in October of 2016. I started out in data entry, doing basic data processing type work. Now, 3 ½ years later, I’m still working in the same department, but as a senior data analyst. II help review client files, build processors tailored to client provided files, process data, and assist in the troubleshooting of processing errors.

Prior to coming to ETC, I was serving on active duty in the Navy as a Gunner’s Mate. My main job was to train and qualify other members on various weapons as well as the maintenance and upkeep of the various weapons and weapon systems on board my ship. After serving 6 years on active duty, I transitioned to the Navy Reserves where I still currently serve while working full-time for ETC.

Outside of work and the Navy Reserves, I enjoy spending time with my 1-year old daughter and my husband. We currently live on 54-acres in a very rural area of Kentucky where we raise and sell ducks, quail, pheasants, and turkey so there is never a shortage of things to do!

I’m also currently going to school full-time online in the pursuit of my Bachelor’s in IT. In my “free time” I love being outdoors and enjoy fishing and hiking on our property.

ETC Employee Highlight: Matt Scott

I joined the ETC team in September of 2014, while we were still preparing for the implementation of the ACA. I started as the first compliance consultant to advise clients on ETC services outside of the founding partners. Now as Director of Sales, I am responsible for growing the company and remaining a service asset throughout the year. I am also certified as a General Lines Agent and work with our broker partners across the U.S.

Prior to joining ETC, I worked in sales and business development for B2B service companies after receiving my BA in Public Administration.

In my spare time, I enjoy being outdoors, running, fishing, playing golf and spending time with my wife, 2 daughters (aged 7 and 6) and our 3 dogs. We recently finished a remodel of our dream home and are enjoying our weekends playing in the big backyard and swimming in our pool.

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